Contact Us

We’re here to help – feel free to reach out anytime.

Email Support

For questions about installation, activation, technical issues, or account verification, contact our support team:

📧 [email protected]

Response Time

We aim to respond to all inquiries within 24–48 hours. Response time may be slightly longer during weekends or holidays.

For Legal or Safety-Related Concerns

If your inquiry relates to domain history, transparency, or clarification regarding external references (including archived notices), please review the following pages first:

If you require further clarification after reviewing these pages, feel free to contact us directly by email.

Interested in partnerships or referrals?

Learn more about our partner program

We Do Not Offer Phone or Live Chat

To keep support accurate and documented, we handle all correspondence via email only. This ensures transparency, accuracy, and security when discussing API-related topics.

Thank You

We appreciate your trust and interest in PrimeTradingBot. Your feedback helps us continually improve the software and documentation.